How Does Airport Parking Work

What is off-site or near airport parking?

The Parking Spot provides services and benefits unavailable from an airport parking garage.  

Airports are complex combinations of buildings, systems, businesses, and processes run by a combination of civic, governmental, and private concerns. Opportunities in this environment of competing priorities from the various entities creates the space for businesses like ours.

We are a hospitality business, and like a hotel or a resort, our mission requires us to provide our guests with the best possible service.

How Does Airport Parking Work at The Parking Spot

You’ll get the most from The Parking Spot when you reserve your space in advance. Make a reservation on our website or simplify your experience with The Parking Spot mobile app. Simply enter your city or airport code and select your check-in and check-out dates and times to see your available parking options.

To earn free parking, waive reservation fees, and save your payment info for fast, touchless, ticket-free entry and exit, join The Spot Club. Otherwise, you can always visit a cashier for assistance.

When you arrive at one of our well-lit, fully fenced facilities, use your reservation code for seamless entry. You will not be assigned a designated space. Instead, a greeter will direct you where to park. If you are not met by a greeter, follow the signs to the parking space type you reserved and choose the first available spot.

After you park, a shuttle will arrive to pick you up from your spot or a designated garage pick-up area. You can use the Parking Spot app to track the nearest shuttle, and we offer luggage assistance. Each location is only a short ride away from the nearest airport.

Some of our locations offer car care so you can let us wash your vehicle while you’re away and come home to a fresh and clean machine.

Upon return after you land, track our shuttles from our handy app and catch a ride from the airport back to your car. For a touchless exit, use the self-checkout lane and app.

If available at your location, you can also take advantage of our valet parking services. Upon return, we’ll then get your car ready for you to speed up the checkout process.

Reservation Modifications and Cancellations

You can easily modify reservations up to one hour prior to your reservation time in the Spot Club app by selecting the reservation you would like to change from the home screen of the app dashboard, or follow the instructions for online modifications here.

You can change your dates, times, location, and parking type as many times as needed, prior to the one-hour cut-off. You can also modify the type of vehicle on your reservation. If a modification changes the price of your reservation, you will receive a full refund for the original amount and be re-charged the new total price.

Pay Later reservations can be canceled or modified. Pay Now reservations are not refundable but may be modified up to one hour prior to reservation time. The Parking Spot reservations are based on 24-hour periods, so if you need to check in one or more days early or late, you must modify your reservation.

Extend reservation

Plans change and we understand. Your vehicle is safe with us! If you need to check out late, you will not need to modify a reservation unless you will be more than one day late. Use the Extend my reservation feature on the app, or log into your account and find your reservation in the My Reservations section. Once you open your current reservation you will have the opportunity to Extend. See our support documentation for more details.

If you have scheduled a car wash and you will return late, please contact your local lot to make changes.

When Do You Need to Contact Your Local Lot?

For situations with The Parking Spot, you can use our convenient self-service options online or in the Spot Club app. But, some instances require the help of a local employee. If you find yourself in any of the following situations, please contact your local lot.

• You need more information about arrival shuttles to take you from the airport to The Parking Spot.
• You have scheduled car care at The Parking Spot and your return has been delayed more than 24 hours.
• Your situation has changed and you need to arrange for someone other than yourself to pick up your car.

For your use, here is a directory of The Parking Spot’s local lots including general managers’ names and phone numbers.

Discounts, Coupons, and Savings

ALL SPOT CLUB MEMBERS

When you join The Spot Club, you will start earning rewards that will give you access to free parking. We’ll also waive your reservation fees. Plus, you’ll experience easier entry and exit with the app! Get parking expense tracking and access to exclusive deals and upgrade discounts too. Sign up now!

GOLD SPOT CLUB MEMBERS

Take your Savings to the next level when you reach Gold Status by accruing 15 parking days and 800 points. You’ll earn 25% more bonus points each time you park, a free day of parking on your Spot Club anniversary, and priority online customer service. At select locations, Gold members also get a free annual car wash and a 15% discount on car care.

PLATINUM SPOT CLUB MEMBERS

Frequent travelers can fly even higher with a Platinum membership after 40 parking days and 3,700 points. Platinum members receive the same benefits as Gold members, plus 50% more bonus points, a guaranteed space, premium parking upgrades and a 20% discount on car care where available.

AAA DISCOUNTS

There’s another way to get even more discounts at The Parking Spot. For an additional 10% off parking, enter your AAA membership number in your Spot Club account.

SHELL FUEL REWARDS

Yet another way to save.

Final Thoughts on Parking with The Parking Spot

The Parking Spot delivers superior airport parking and so much more. For the best experience, download our mobile app and join the Spot Club today. Experience convenience and savings, plus earn free parking and upgrades when you park near the airport at one of our 38 locations. Read our experts’ travel tips and opinions and find new vacation destinations.